Crashing when entering or editing custom
Moderators: Mangus, robertisaar, dex
Crashing when entering or editing custom
Windows 10 64 bit Pro. Two different PCs.
Fresh install of Tuner Pro 5.00.8944.00
Open for the first time. Whether xdf and bin loaded or not, go to Tools...Custom Tools... Edit Custom tools... click on an existing tool and immediately there is a TunerPro has stopped working and it closes. Same if you add a new tool, but whilst it crashes the selection is remembered and the tool can be used, although shortcut keys usually don't work.
Fresh install of Tuner Pro 5.00.8944.00
Open for the first time. Whether xdf and bin loaded or not, go to Tools...Custom Tools... Edit Custom tools... click on an existing tool and immediately there is a TunerPro has stopped working and it closes. Same if you add a new tool, but whilst it crashes the selection is remembered and the tool can be used, although shortcut keys usually don't work.
Terrible quick video.
https://youtu.be/XowXmcnfCXo
Crashes on four Windows 10 machines. Two have Kaspersky, two just Windows 10 security. Nothing fancy with any of the machines, some are very light and recent installs. All UK keyboards. Some SSD some not.
Also tried run as administrator.
https://youtu.be/XowXmcnfCXo
Crashes on four Windows 10 machines. Two have Kaspersky, two just Windows 10 security. Nothing fancy with any of the machines, some are very light and recent installs. All UK keyboards. Some SSD some not.
Also tried run as administrator.
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- Posts: 2
- Joined: Thu Aug 10, 2017 11:42 am
The issue described here has nothing to do with loading XDFs.
If you see a crash loading an XDF, best to email me the files I need and instructions to reproduce the issue.
Regarding the original issue (crashing when entering the custom tools configuration), I haven't been able to reproduce this, but it seems to have to do with language settings. I'll try again and fix what I find.
If you see a crash loading an XDF, best to email me the files I need and instructions to reproduce the issue.
Regarding the original issue (crashing when entering the custom tools configuration), I haven't been able to reproduce this, but it seems to have to do with language settings. I'll try again and fix what I find.
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TunerPro Author
1989 Trans Am
TunerPro Author
1989 Trans Am
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- Posts: 2
- Joined: Thu Aug 10, 2017 11:42 am
I just started using the program, and have experienced the same issue of crashing when trying to edit a custom tool. I'm on Windows 10 Home 64 bit. I have tried RT v5.00.9107 and v5.00.8853. I initially downloaded the non-RT version of the program, and was able to edit a custom tool. Then I realized I needed the RT version, and installed that. After that both versions crash any time I click on the box within the edit tools popup. None of the other tabs in the preferences dialog cause it to crash. I've tried re-installing multiple times to no avail. I've tried legacy versions; those didn't work.
The custom tool I initially set up is for flashing Motronic 4.4 ECUs. The tool itself works. The name and settings for the custom tool were retained through all the re-installs. Would removing those references potentially help? How is that information retained through the removal of the program?
Let me know if there's anything else I can answer for you. Any help you can offer would be much appreciated!
The custom tool I initially set up is for flashing Motronic 4.4 ECUs. The tool itself works. The name and settings for the custom tool were retained through all the re-installs. Would removing those references potentially help? How is that information retained through the removal of the program?
Let me know if there's anything else I can answer for you. Any help you can offer would be much appreciated!